Sunday, December 16, 2007

^$%*%$(*&Y(*&^& Cox!

Grrrrrrrrrrrrrrrrr, after all that time without power & cable & internet, we came up on Sat morning, cable came back up that afternoon. Well.............long about midnight, cable pops off 2 or 3 times, then goes right back down, it was the cable, & our business internet aount which Jeff runs his servers & web hosting off of. (steaming....) We tried to contact Cox, as we were a business account & get a higher priority than resiential.(pay for it too!)
NOPE....you get a shitty voice automated phone service which eventually takes you to an overflow call center. Ok, I know theres a high demand right now, but there still should be a way to reach tech support, that was ridiculous. We called no less than 6 times, each time promised a call back to no avail. Idiots wanted us to give a call back number, Ummmmmmmmmmmm, our internet & data lines are down, we HAVE NO PHONES! Morons...